IT Infrastructure Services

Frequently Asked Questions

• What is ICT (Information and Communications Technology)?

  A managed data center is a third-party facility responsible for the comprehensive management and maintenance services for IT infrastructure, including servers, storage, networking, backup, and security. Managed data center services allow businesses to focus on their core competencies while outsourcing the technical aspects of data center operations to knowledgeable experts.

• Why are ICT services important for businesses?

  Data center as a service, also known as DCaaS, refers to an off-site physical data center infrastructure that clients can leverage to maintain crucial operations without owning or maintaining physical hardware. Clients can rent or lease data center resources (servers, storage, networking, virtualization, etc.) to reduce operational investments while gaining access to cutting-edge technology and expert resources.

• What are the benefits of using managed IT services?

  The benefits of managed data center services include: 

  • Scalable infrastructure: Businesses can easily scale resources up or down based on business needs without the need to build their own managed data center.  
  • Optimized security: Established data center providers have enhanced security measures and compliance management to protect your data. 
  • Cost savings: You can greatly reduce expenses by not having to invest in or maintain a physical data center operation. 
  • Disaster Recovery: Businesses gain access to critical disaster recovery, backup solutions, and virtualization capabilities. 
  • Global reach: Partnering with an international data center provider gives way to global accessibility through multiple access points around the world. 
  • Expertise: Managed data center services means access to technical experts and specialized skills for efficient data center management. 

• How can I choose the right ICT solutions provider?

  Not all data center providers are created equal. There are several data center features that you should look for to ensure that your scalability needs are met. These include:

  • Redundancy and availability: Your data center provider should have redundant systems, multiple data center locations (preferably around the world), and trusted uptime for seamless scalability. 
  • Scalability options: Speaking of scalability, your data center provider’s solutions should mirror your goals. These include flexible scalability options that allow you to increase or decrease resources (computing power, storage, networking) without vendor lock-in. 
  • Network infrastructure: High-speed network infrastructure is an obvious must-have for your data center provider. Compatibility with multiple networks helps with handling increased traffic and data as your operation grows. 
  • Cloud integration: An enterprise-grade data center will support cloud technologies and virtualization to enable expansion without physical constraints. 
  • Interconnectivity: Direct connections to other cloud services partners, or network providers will enhance scalability. 

• What criteria should I consider when evaluating ICT solution providers?

  An enterprise data center can drive growth by enabling agile and reliable operations while enabling scalability, optimizing costs, and expanding reach. Modern data center management focuses on these next-generation foundations while staying ahead of the curve on traditional data center tenets, like security, data efficiency, and system uptime.