Comarch Digital Insurance is an omnichannel platform automating sales and service processes. This best digital insurance software empowers agents and customers in the cloud or on the premise, enhancing digital transformation in insurance.
Do you wish to rise up to your insurance clients’ expectations? Does your company need to accelerate digitalization and improve sales force performance? Do you want to reap the benefits of having your front-office cloud insurance software?
The solution to your problems and challenges is a state-of-the-art insurance system that satisfies all: your clients, agents, brokers and back-office employees. It's an insurance system that, will make your company more responsive to the changing environment.
Also available in the cloud! The cloud insurance software will make your company more resource-efficient and responsive to the changing environment.
Software designed for insurance companies


Comarch Digital Insurance - a powerful, omnichannel software that works for you
As a modern and competitive insurer, you are concerned about the rapid digitalization, increasing importance of online sales channels and the need to constantly adjust the products offered. The solution to your problems and challenges is a state-of-the-art insurance system.
Comarch Digital Insurance is a software for insurance that allows you to advance digital transformation in your company. This front-office software for insurance will digitize your sales and service processes with real omnichannel customer experience. Let your clients and distributors engage with your company from a range of devices, anytime, anywhere. Get the flexibility of deploying software for insurance on- or off-premises.
Your employees, distributors and clients will feel the difference in their experience, thanks to the user-friendly interface. It will not only help increase their satisfaction, but also automate and optimize their sales processes. The workflow and automatic task management will improve work organization and save time. The cutting-edge software for insurance is also necessary to provide legal compliance in a constantly changing business environment. Imagine you can have all of it in just a few months thanks to configurable modules. Fast implementation is another upside of this digital insurance solution. And when you have it, you can also configure your offer as you please.

Digital insurance platform can be delivered in the traditional model, if you have your own infrastructure and want to fully control the resources. Alternatively, insurance system can be delivered in the cloud to optimize operational costs, have it managed by the provider, and free up your internal IT staff.
Get the benefits of having your cloud insurance software !
Agents can cooperate easily with their clients: sales processes started by a client can be continued by an agent. Or, an offer prepared by agents can be instantly accepted and acted upon by clients. Both parties can exchange information and documents on the go as well. All features needed to provide comprehensive service via different channels are available in one insurance system. This is possible with Comarch Digital Insurance, which provides your company with integrated applications for different users based on one common business logic engine. An application dedicated to business administrators supports flexibility of your company’s offer. It allows the administrator to manage translations, dictionaries, document templates, organizational structure and more. Simply, everything that clients expect these days.
Who is Comarch Digital Insurance for?

A key strength for Comarch Digital Insurance is that it consists of front-office applications that connect call center agents, independent agents, and customers in real time, which provides synchronized flow of information and a streamlined workflow for agents during application processes.![]()
Various insurance products in one place
How you can use Comarch Digital Insurance software
This digital insurance platform is modular, which ensures flexibility. The insurer can select particular elements of our insurance software fitting their needs. Comarch Digital Insurance can serve as:
- CPQ (Configure, Price, Quote) solution for quick premium calculation
- Tool for distributors for better work and performance management
- Direct, customer-focused insurance sales channel and Customer Portal
- Group policy portal to manage insurance contracts end-to-end
- Omnichannel solution to improve service quality
- Modern facade for legacy systems
How do companies use Comarch Digital Insurance?

What we needed to do:
In order to increase work efficiency, we needed to provide AXA’s distribution network with a modern sales and client-servicing tool, that would keep up with new regulations, and, as regards customer experience, set the basis for an omnichannel strategy.
Was our customer satisfied?
“We have never worked with Comarch before, and we took some risk choosing a newcomer on the Luxembourg market. Today we can say we made a good choice and delivered the project on time, scope and budget.” – Olivier Vansteelandt, CIO at AXA Luxembourg

What we needed to do:
We needed to deliver a solution that would shorten the time of sales and after-sales service with additional customer communication channel to serve customers quickly and efficiently.
Was our customer satisfied?
“Features provided by Comarch ensure that our agents, managers and call center employees enjoy optimal work performance and serve our customers at the highest possible level – quickly and efficiently.” – Jacek Szwankowski, Project Manager for POS 2.0 at UNIQA
Comarch Digital Insurance users
All applications dedicated to distributors, clients and a business administrator are based on one common engine which provides business logic. The engine ensures a smooth workflow of tasks and activities, efficient management of insurance product definitions, as well as easy access to clients’ data and policies. The architecture allows users to cooperate and continue the sales or service processes started by one user type and finished by another.
Each group of users has their own set of modules and features optimized for their needs.
Comarch Digital Insurance applications
Distributors

Distributors like agents, brokers, intermediaries, or insurer’s employees all have access to the application with more advanced features.
Distributors Mobile

Distributors Mobile App is an add-on to Comarch Digital Insurance, fully integrated with the web application.
Business administrators

Business administrator can configure the parameters, business rules, premium calculation, rights, roles in organizational structure, and have the possibility to change or adjust your products in the digital insurance platform if needed.
Clients

Clients who are using their application from time to time will be glad with a wide range of easy-to-use functions and the possibility to buy a policy online.
Watch Comarch Digital Insurance video demo teaser - an omnichannel insurance software for your agents, brokers and clients. Interested in full video presentation?
What you can achieve with Comarch Digital Insurance
Seamless transition between channels for clients
All essential functions in one insurance front-office software
Multi-device support thanks to Responsive Web Design
Work on digitalization and acceleration for smooth client service and efficient work with digital paperless processes
Take advantage of the dedicated user experience design and enhanced ergonomics
Technological excellence: open-source components, open architecture and a plugin-like approach for smooth implementation and optimal application performance
Short time-to-market, through smart product definition and configuration

Comarch Digital Insurance leaflet
Driven by everyday needs of the insurance business, designed for boosting performance and facilitation sales and services. Using of digital software for insurance is a must for any insurer.

FAQ
What is Comarch Digital Insurance?
Comarch Digital Insurance is an omnichannel insurance system that supports insurers in digital transformation by digitizing sales and service processes for clients, distributors, and back-office users.
Who is Comarch Digital Insurance designed for?
It is designed for insurance companies that need a modern system satisfying the needs of clients, agents, brokers, and internal teams, while staying responsive to a fast-changing market environment.
What does “omnichannel” mean in Comarch Digital Insurance?
Omnichannel means clients can seamlessly switch between sales channels and devices without re-entering data—for example, an agent can start a quotation process for a client and a client can continue it later in the client portal.
What user applications are included in the solution?
Comarch Digital Insurance provides integrated applications for different user groups (e.g., distributors, end-clients, and business administrators) based on one common business logic engine, ensuring consistent processes and data.
Does Comarch Digital Insurance support online/direct sales and self-service?
Yes. It includes an insurance direct sales channel and a client portal that enable customers to purchase covers, manage policies, and access offers anytime, with e-payment support and optional registration.
Can Comarch Digital Insurance be deployed in the cloud?
Yes. The solution is available in the cloud as well as on-premises, giving insurers flexibility in deployment and helping optimize operational costs and resource use.
How does Comarch Digital Insurance help insurers configure products and adapt to change?
A dedicated business administrator application supports flexible management of product parameters and frequently changing elements such as dictionaries, templates, language versions, organizational structure, rights, and roles.
What types of insurance can Comarch Digital Insurance support?
The solution supports multiple product types and can be applied to areas such as life protection, savings and investment insurance as well as health insurance, depending on the insurer’s needs and configuration.
Does Digital Insurance provide tools for agents and brokers, including mobile?
Yes. It provides a distributors application for agents, brokers, and intermediaries and offers a mobile app add-on integrated with the web application to support sales and daily tasks on the go.

More Comarch Digital Insurance FAQ
Here you will find answers to the most common questions about Comarch Digital Insurance.
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