Comarch Implements StarRewardz on the GoLoyalty Platform
April 5th, 2010, Chicago, IL – Comarch, Inc. has successfully implemented GoLoyalty, a Software as a Service (SaaS) loyalty platform, for the sister companies StarFloors and Starpower. The solution enables StarFloors and StarPower to reward real estate agents for referrals and territory managers for encouraging participation in its newly developed loyalty program, StarRewardz.
The implementation of GoLoyalty took only one week and begun shortly after Comarch’s careful analysis of StarFloors and StarPower’s needs. The GoLoyalty implementation was performed in two stages – membership signup and full functionality rollout. During the first stage, Comarch created and launched a web based database where real estate agents/brokers and territory mangers could enroll into StarRewardz. During the second stage, business processes were set and the member portal was adapted to a StarRewardz.com branded website. The implementation was quick due to the fact that the only requirement for StarFloors and Starpower to run the program was a secure internet connection.
“Comarch has been wonderful to work with. We came to them with an idea of how we wanted our rewards program and they delivered!" says Michael Pidgeon, Chief Financial Officer with StarFloors.
Such a prompt and seamless implementation was possible due to Comarch’s extensive experience in building robust loyalty platforms for large enterprises. The GoLoyalty solution is SaaS version of Comarch’s successful Loyalty Management solution developed for the most demanding global organizations. StarFloors and StarPower’s loyalty program has similar functionalities to what Comarch delivers for large programs but with reduced implementation costs and minimum requirements.
"Comarch has been offering solutions for loyalty programs for the last 10 years. So far, we had been focused on big loyalty programs and loyalty coalitions. We used our expertise to prepare an offer for smaller programs with smaller budgets. The main concern for us was that the solution has to be easy to implement and operate, and at the same time affordable for almost any business looking to launch a loyalty program. We are glad that we proved this concept with StarRewardz.” explains Marcin Kosciak the VP of Enterprise Marketing Management Solutions at Comarch, Inc.
About GoLoyalty:
GoLoyalty is a flexible, Software as a Service (SaaS) solution that enables secure and effective management of loyalty programs for small and medium sized businesses. GoLoyalty allows its users to effectively foster stronger customer loyalty without large monetary investment in an internal IT system or extensive pre-requirements. Comarch’s offer to small and medium sized businesses includes: IT infrastructure, card and marketing material printing, rewards, email and SMS messaging capabilities, consulting and support. Upon purchase, setup of the loyalty or rewards program is completed with the full support of Comarch’s experienced consultants and developers – and as quickly as under a month.
About Comarch:
Comarch Inc, the subsidiary of Comarch SA, a leading Central European software integrator, is a global IT company, which specializes in software development and systems integration for the retail, airline, finance, telecommunication and e-commerce industries. We pride ourselves on forging client relationships to maximize customers' profitability and optimizing operations and business processes. Comarch’s vision it to provide our clients with innovative software packages and licenses supported by Business Process Management and a full range of integration and professional consulting services that effectively change the way clients do business. Comarch also provides comprehensive customer service following the implementation process to ensure that products are constantly updated in light of fluctuating market conditions and new challenges facing our clients.