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The report was prepared by Dan Martin (Associate Consultant, Travel at The Loyalty People) and Cezary Kryszkiewicz (Business Solution Consultant). Combining their expertise and experience in creating and implementing loyalty solutions for the travel industry, Dan and Cezary share their vision for the future of airlines and airline customer loyalty.
Comarch and TLP have been publishing sector-specific reports covering retail, fashion, hospitality, airline, fuel retail, and luxury. Each piece is led by one of The Loyalty People’s Associate Consultant sector experts, with valuable input from Comarch’s strategy consultant for the sector.