What kind of loyal customers are the people responsible for building and enhancing loyalty programs? This week, we’ll navigate that with the help of Comarch’s own loyalty expert, Fares Zayoud.

This week, our quiz will be taken by Justin Hyams – General Manager of Operations for AlFursan, Saudi Airlines.

Nida Unas, Director of Loyalty at Alshaya Group, recently appeared on the Blind Loyalty Challenge, hosted by Amanda Cromhout. During the interview, Nida answered spontaneous questions, offering a glimpse into the thought process behind one of the industry's leading loyalty programs.

Maria Wróblewska, Director of Artificial Intelligence Department at Comarch, was recently a guest on Loyalty TV with host Paula Thomas! Maria offered guidance for customer loyalty professionals looking to integrate AI into their strategies. With nearly 15 years at our company, Maria’s journey has taken her from salesperson to consultant and now to AI product owner, showcasing her deep understanding of customer loyalty.

One of the latest Let’s Talk Loyalty Podcast episodes, hosted by Paula Thomas, features an insightful discussion with Daniel Pagano, Chief Marketing and Operations Officer at Livelo Brasil. This show is a must-listen for anyone interested in the evolution of loyalty programs and cutting-edge customer engagement strategies.

The next edition of our weekly Loyalty Personality Quiz features Eric Favaloro – Director of Loyalty Accounts at Comarch.

Recently, Kia Abbott, Chief of Customer Value at Virgin Active Group, was a guest on the Blind Loyalty Challenge hosted by Amanda Cromhout. This platform challenges industry leaders to answer thought-provoking questions about customer loyalty on the spot without any prior preparation.