At Comarch, we're proud to already live in the future of loyalty management, driven by cutting-edge artificial intelligence technology. Our platform redefines customer engagement, protection, and prediction through main 3 groundbreaking AI features.
Meet MAIA, your dedicated user assistant powered by advanced chatbot AI technology leveraging the rise of large language models (LLM), and natural language processing (NLP). MAIA is here to enhance your interactions with the platform, provide instant support related to your daily tasks, and answer all questions you may have about loyalty. Seamlessly integrated into the CLM platform, MAIA streamlines user experience, taking the meaning of a user-friendly system to the next level.
Safeguard your loyalty program with our AI-based anti-fraud mechanisms. Comarch Loyalty Platform employs state-of-the-art algorithms to monitor enrollments and transactions in real-time.
During enrollment, our AI can detect suspicious activity like bulk registration using bots or stolen identities. For transactions, anomaly detection identifies unusual spending patterns, point redemptions, or geographically impossible purchases, quickly stopping fraud in its tracks.
By analyzing patterns and detecting anomalies, our platform ensures the integrity and security of your loyalty ecosystem. Trust in Comarch to effectively protect your business, money, and customer data from fraudulent activities.
Gain invaluable insights into customer behavior with our AI-driven predictive modeling feature. By harnessing the power of machine learning, our platform anticipates and adapts to customer preferences and trends. Leverage predictive analytics to tailor offers, promotions, and rewards, maximizing customer satisfaction and loyalty. Capitalize on the built-in features of our CLM for predictive customer behavior modeling and stay ahead of the competition.
