Love it or loathe it, outsourcing is already a permanent feature of business strategies and changes your ways of working.
With companies seeking cheaper and more effective workflows, passing non-core duties onto external specialists is a tempting prospect. In recent years, as a result of globalization, wider access to the Internet, and general technological advances, there is been rapid growth in the outsourcing of IT services.
As a result, more and more companies decide to outsource at least one layer of their IT infrastructure to organizations responsible for software/application development, service desk, application management, remote/on-site end-user support, and voice and data network services. If done correctly, outsourcing improves the way your business operates and provides greater competitive advantages. However, in case of failure, the harmful effects can be devastating for the company.
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