How Telecoms Can Become Pro-Active in Managing Customer Experience
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"With their modern and innovative OSS portfolio, Comarch has repeatedly demonstrated strong and reliable business partnering with Vodafone. Comarch has provided high quality COTS products, coupled with their impeccable services to implement solutions on time and within budget, adapting swiftly to new business requirements arising during and post implementation. Considering dimensions such as: time-to-market; quality to market; customer obsession; agility; value; innovation, Comarch is a partner who invariably ticks all of the boxes."
Shane Gaffney, Director of OSS, Central Europe
Vodafone
Define service models and use them to monitor interdependencies between your customers, services and network.
Efficiently monitor new digital services enabled by 5G and IoT technologies.
Automatically define baselines and detect anomalies thanks to built-in machine learning algorithms.
Use information about threshold-crossing events from the SQM system in end to end processing of events from different sources.