The ultimate requirement of today’s networks is to provide continuous availability for the performance of critical tasks required by businesses. However, network equipment, physical and virtualized, has become increasingly complex, leaving more room for failure. Efficiently handling failures and alarm management are essential for improving the overall system dependability.
Based on modern, advanced technology, Comarch Fault Management (FM) is a complete product for ongoing fault issues within operators’ hybrid physical-virtual networks. This network fault monitoring in telecom controls all existing elements of the network and receives, displays and tracks alarms efficiently, allowing users to manage potentially debilitating network problems quickly and effectively. Its flexible and extensive range of features provides sophisticated automation and assists operators in detecting and solving issues that are at the root of network faults.
The Comarch Fault Management system is closely integrated with other products from the Comarch Integrated Assurance family, and supports unified event processing paths via a cutting-edge correlation engine and “single pane of glass” approach, which gives the operator rapid access to all relevant information (correlated alarms, related trouble tickets, outages, details of resources and locations, alarms from the same resource, alarms from the same location, historical alarms, know-how entries, planned works etc.) in one place. Comarch Fault Management for telecom can be extended with the Topological Correlations Module and Machine Learning Module to increase the alarm correlation rate and prediction capabilities.
Browsing tickets and alarms correlation in fault management by field staff directly is possible on a mobile device. The application, available for iOS and Android devices, gives access to information that helps with troubleshooting infrastructure. While performing a corrective maintenance task, a technician can also use the Mobile App to review existing alarms related to the corresponding site and refer directly to the data from the Fault Management system.
