Your privacy

On the GK Comarch websites, both we and our partners use cookie files and targeting. Cookie files (a.k.a. "cookies") are small text files sent to your browser by the site you visit at any given time. They are used for analytical and statistical purposes as well as to ensure the proper functioning of the site. Additionally, they are used to tailor marketing content to the interests of users visiting our sites.

As we respect your privacy, we ask for your consent to use these technologies. You can consent to cookies by clicking "Accept all". If you want to personalize your choices, click "Settings." You can withdraw your previous consent or change your preferences at any time by clicking the "Settings" button.

Using cookies for the purposes indicated above is related to the processing of your personal data. The administrator of your data is Comarch SA. In some cases, our partners may also be the administrators of your data. 

For more information on how we and our partners use cookies and process your personal data, please see our Data Processing Notice and Cookie Policy.

WHITE PAPER:
4 Key Elements of Customer Experience Management for Telecom Operators 

Customer experience is currently considered at the cutting edge for most businesses, including the telecom industry. But what does “providing great customer experience” actually mean for a telecom operator? Being able to quickly deliver new services? Delivering precisely these services that customers want? Providing great customer service across all touch points? Well, it is actually all of these, and more. Download our white paper and find out what are the key elements of great customer experience management for telcos.

white paper, customer experience management telecom

By downloading this ebook about elements of customer experience in telecom you will learn:

  • Why you should consider a Customer Experience Management (CEM) transformation program
  • Why it is important to make all employees feel part of the CEM program
  • How to effectively gather customer feedback through various channels
  • How to measure the customers’ perception of service quality
  • Why it is crucial to provide real-time, accurate information to customers

Download this PDF to learn more about the elements of customer experience manegement in telecoms

Fill in the form below

Based on this consent your personal data will be processed by companies of the Comarch Group to send you a newsletter. You can withdraw your consent at any time, but remember that this will not affect the lawfulness of data processing based on the consent before its withdrawal. Your consent is being requested under the personal data protection regulations and electronic communications law.. By giving this consent, you agree to receive – via the email– unsolicited commercial and direct marketing communications contained in our newsletter. Learn more about the processing of personal data by the Comarch Group companies.
Your consent is being requested under the provisions of electronic communication law to allow our representatives to contact you by an email message. You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of previously undertaken contacts. In this case your personal data will be processed by companies of the Comarch Group based on their legitimate interests. Learn more about the processing of personal data by the Comarch Group companies.

You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of previously undertaken contacts and data processing carried out on the basis of consent before its withdrawal. By submitting this form, you give us access to your personal data. Read about: The processing of your data by companies of the Comarch Group and your rights as the data subject.