Service Fulfillment & Orchestration in Telecom

Service Fulfillment & Orchestration: A System Automating Telecom Order Orchestration for Shorter Time to Market

Comarch Service Fulfillment & Orchestration is designed to reduce time to market and automate the telecom service fulfillment process for customer service delivery on top of a hybrid network. The Comarch product employs the model-driven (catalog-driven) concept, which enables the order orchestration of hybrid networks in telecoms, where virtual network functions and network services are modeled consistently, with physical network functions and legacy network services employing the TMF SID model. SFO (using ETSI NFV ISG terminology) can implement end to end service and MANO orchestration, and manage the VNF instantiation process.

Comarch Service Fulfillment & Orchestration can implement this process either as one solution or in a federation model orchestrating third-party domain orchestrators. This means that SFO can play the role just of the orchestrator and/or manage end-to-end order orchestration in telecom within the domains.

Comarch Service Fulfillment can be integrated directly with Comarch FSM for automated dispatching of tasks needed to be executed in the field to enable a service. Comarch FSM provides wide capabilities for field task planning, dispatching, execution and monitoring.

Benefits of implementing a product to automate the process of telecommunications services implementation - Comarch Service Fulfillment & Orchestration:

Deliver new services based on hybrid networks (NFV/SDN and legacy networks) Benefit quickly from NFV/SDN technology combined with a legacy network to deliver new customer services. New network functions can be easily on-boarded into the service catalog, and new services for customers can be created using the service and resource catalog to avoid coding and scripting. Pre-integration with BSS Product Catalog enables CSPs to offer new products, and embrace the “fail fast” and “beta service” concepts of the OTT world.	Rapid adoption of virtualized network functions into usable components for customer service creation Virtual network functions (VNF) and network services (NS) can be on-boarded into service catalog in automated manner based on provided VNF and NS Descriptors expressed in ether YANG or TOSCA notations. During the on-boarding process a user may extend the meta-data describing VNFs and augmenting the configurator provided by the vendor of the VNF/NS. Once on-boarded VNFs and NS can be used to model customer services via Service Catalog module GUI without the need to do any scripting in YANG or TOSCA.
Improve time to market for convergent offers Quickly launch and deliver next-generation convergent offers (including digital and content-augmented services) regardless of the underlying technology, thanks to the ability to build services from pre-defined components managed in the service catalog. Shorten product lifecycles thanks to the service fulfillment process based on a central product & service catalog.	Increase business efficiency and cut costs Lower TCO as a result of automating the service fulfillment process. Decrease the costs of service launch, delivery and provisioning thanks to service fulfillment automation. Quickly and easily integrate third-party service components, existing legacy systems and service infrastructure by using Comarch Service Inventory as an integration hub. Consolidate many vertical OSS systems to a horizontal platform in a step by step manner.
Increase business efficiency and cut costs Lower TCO as a result of automating the service fulfillment process. Decrease the costs of service launch, delivery and provisioning thanks to service fulfillment automation. Quickly and easily integrate third-party service components, existing legacy systems and service infrastructure by using Comarch Service Inventory as an integration hub. Consolidate many vertical OSS systems to a horizontal platform in a step by step manner.	Automation of service activation field tasks With Comarch FSM it is possible to automatically plan, dispatch and monitor task execution. With bespoke integration and the mobile app, technicians performing tasks in the field deliver real-time reports on current progress, provide task output and communicate with the back office if more information is required.
Increase the creativity of product/service managers Let your employees easily assemble new services, thanks to reusing pre-defined service components - the system is based on the TMF SID:CFS-RFS-R model adapted to Virtualised environment. This means that virtualized network functions (VNF) and virtualized network services (NS) can be easily on-boarded into service catalog becoming the service components from which customer services can be assembled. , So system operators can easily define new services directly in the service catalog without having to understand the technical aspects of the SOA, microservices technology nor without the ability to do scripting in YANG, TOSCA or other more IT-skills requiring scripting language. Speed-up service creation by introducing better reusability of service components. Easily incorporate partners’ services into your portfolio to pave the way to becoming service aggregators.

Telecom Service Fulfillment in Hybrid Networks (Traditional and Virtualized)

The system assumes building services from pre-defined components managed in the service catalog, thus enabling CSPs to reduce time to market for new offers and maintain a high level of innovation in their product portfolio. In the NFV/SDN era, these pre-defined components can be introduced much more quickly than by using traditional hardware-based services. This unleashes the full potential of catalog-based modeling, which, prior to the NFV/SDN era, was hampered by the physical limitations of networks. Thanks to catalog-driven orchestration, SFO enables the swift introduction of traditional and digital services, delivered in sophisticated value chains. The fulfillment process is realized on top of existing technological silos, which allows step by step transformation programs without the need for huge up-front investments.

Service Fulfillment & Orchestration

Service Fulfillment & Orchestration: A System Automating Telecom Order Orchestration for Shorter Time to Market

Benefits of implementing a product to automate the process of telecommunications services implementation - Comarch Service Fulfillment & Orchestration:

Deliver new services based on hybrid networks (NFV/SDN and legacy networks)

Rapid adoption of virtualized network functions into usable components for customer service creation

Improve time to market for convergent offers

Increase business efficiency and cut costs

Increase business efficiency and cut costs

Automation of service activation field tasks

Increase the creativity of product/service managers

Telecom Service Fulfillment in Hybrid Networks (Traditional and Virtualized)

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