Modern telecom systems fit for the digitized and global economy need to account for synchronization within the ecosystem of enterprise customers and partners in terms of language, time, currency, and platform. Providing enterprise-level services to business customers requires extended support for long value chains. This includes managing relationships with resellers as well as suppliers who enrich the CSP's service portfolio.
Comarch Partner Management system provides much-needed flexibility in liaising between enterprises and third parties by allowing CSPs to model various types of partnerships and business models. It includes critical features from partner onboarding to:
- quoting
- ordering
- settlements
Quotation and sales processes are modelled on the catalog-driven approach. The first quotation is carried out instantly, based on the minimum information set required to provide bids that are delivered quickly and accurately. The entire process, including choosing the right partner, is fully automated. Once the bid is accepted, it is converted into a customer order.
Comarch Partner Management: Managing Partners Across Regions
Multi-currency support is vital for CSPs and customers’ businesses operating globally. The telecom partner management system ensures that enterprise headquarters receive bids in one common currency, regardless of the company’s branch location and the currencies in which the offers for remote offices’ services were issued.
The module’s support for full multi-tenancy means partners from around the globe can use the same platform even when they have access only to their own products, processes, and clients. Partner Management provides a tool that gives multinational customers secure, standardized, stable, and easy-to-deploy global services.
