Convergent Billing System

Comarch Convergent Billing System delivers convergent charging with real-time data control, dedicated for any type of service including mobile (3G, 4G, 5G and beyond), television, fixed, VPNs and collaboration services, billing and revenue management for B2B2X relations with customers and partners with full financial chain control. Thanks to full flexible capabilities in the pricing and charging model and algorithm definitions, the billing platform is ready for new technologies and services such as 5G with network slicing as well as globally provided or simple mobile services with commonly used bundles of data, minutes or SMS. 

When it comes to settlements, multi-currency, multi-taxation and multi-party arrangements are covered, with any variation of document creation for customers and partners. It can play the role of an invoice hub and single, common, convergent invoice management for telecoms for any type of service that can be generated for customers. Natively, it cooperates with product catalog and digital channels supporting online presentation of the information for customers connected with usage or financial data presentation, allowing real-time reporting and providing data for analytical tools. The operations team gets an intelligent tool with AI/ML algorithms in place, which helps in day-by-day work during the bill run process or matching payments with invoices.

Optimize billing and revenue management in your business

Doing business globally in the digital era means getting to grips with all manner of challenges. Quite apart from the fact that different customers in various parts of the world operate in their own time zones, there is also the question of multiple languages and currencies, and fluctuating exchange rates that impact customer charges. To deliver their services globally, providers sign agreements with partners all over the world. From the customer perspective, it is important and convenient to have only one agreement with their provider resulting in a single invoice, no matter where access or service is established.

Comarch Convergent Billing system satisfies digital customer expectations in terms of online rating and charging for all types of services, defining applicable limits and controlling them online, and sending immediate notifications about current costs and possible upsell opportunities. With revenue management software for telecoms in place, customers can make changes online, including limit threshold modification, extending data allowances, and activating additional SMS, minutes or data packages.