Field Service Management – Consulting Services

Fit for purpose

The demand for automation, improved user experience and cost saving is not an optional trend nowadays, it is a must. To be a competitive field service provider (FSP), it is necessary to keep abreast of your consumers’ needs, efficiency and cost requirements. A solution provider that will be a stable partner in delivering high quality services to end consumers will be in great demand. Such a partner will be as adoptive proactive and flexible as you are.

We are professionals skilled at analyzing requirements in order to identify your goal and needs, and determine the benefits you would like to achieve. Knowing the market, solutions and trends, we are glad to provide you with our expert opinion and direction. Analyzing your requirements, we can easily suggest the best solution to meet your goals.

Giving the right answers to your questions

We have a wide range of experience in working with FSPs from many different business areas, including telecommunications, insurance. Our clients operate globally, in different time zones.

With more than 15 years of experience working with clients in FSM, we know that mutual respect and trust are the foundations of every successful business relationship. Comarch Consulting Services not only propose the product best suited to you, but also take care of your business processes.

The range of our professional services for field service management is not limited to providing an off the shelf solution. We also deliver:

Deep customization – developing features just for you. We ensure that Comarch’s solution merges efficiently with your business processes, including any desired add-ons.
Roadmap features implementation – we keep abreast of the trends, technology and market. We analyze the business deeply, identify approaches, technologies and features which may help to improve our product or discover new areas. We are pioneers in the discovery of uncharted FSM territory. What’s more, we bring all this to bear on our production line, providing our customers with ready solutions.
24/7 support – we ensure that nothing will hinder your operability in the field.
Demo – of Comarch FSM possibilities, on your premises or remotely

Connecting the dots

We are fully aware that the technological complexity of the modern world is increasing daily. It is a requirement to remain fully engaged and keep up with all the latest technologies and approaches.

Nowadays, there is a lot of hype interest in cloud services. In this respect, there’s a simple solution: you need not concern yourself with IT Infrastructure and setup - this is our issue. You are purchasing access to the application functionalities for your employees. Comarch ensures that everything works as expected.

We are also fully aware that FSM does not operate in isolation, and that there are many other systems which underpin your business. We provide full integration with all of your third-party systems to boost the performance of the whole solution. In this way, the Comarch FSM solution integrates and centralizes operability.

With our other solutions, such as Business Intelligence Point, we also deliver a great source of knowledge to your analytics and management teams, helping them make better business decisions.

Read more about Comarch Business intelligence

We go together with you into your business, giving you a helping hand in digital transformation.

The partner that’s always with you

Comarch consultants are here for you, to meet you, get to know your needs and propose the best solution. We are optimization and automation-oriented in our everyday work. Field Service Management – Consulting Services remain close to you once the project implementation starts, when our Implementation Team will take over. We are always there to advise and give recommendations and immediate support. Our goal is to build a long-lasting and mutually beneficial business relationship with you.

We will be happy to be part of your business.