Service Inventory

Service Inventory: A System for Comprehensive Network and Telecommunications Product Management

Comarch Telecom Service Inventory facilitates the end to end management of your network and all related products from the telecom services perspective. It is a service inventory management system that can be pre-integrated with the Comarch Service Catalog, in a manner that enables you to fully describe the services and products offered via your network. In this way, Comarch Telecom Service Inventory acts in accordance not only with the TMF SID (addressing customer facing services (CFS)) model, but also with the resource facing services (RFS) one.

In addition, Comarch Telecom Service Inventory can be integrated with the Comarch Product Inventory system (integration via the northbound interface), and also with the Comarch Network Inventory module (integration via the southbound interface). In combination with these products, Comarch Telecom Service Inventory facilitates the provision of an end to end view of the entire network, along with all offered services, simplifying the management of these elements.

Customers recommend us:

"Comarch is a reliable and flexible partner, which supports us in the complex process of OSS environment unification and migration to the Next Generation OSS concept."

Thomas Kiemle, Head of Configuration & Provisioning Systems
Telekom Deutschland, Germany

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Benefits of implementing a product for comprehensive network and telecom product management - Comarch Service Inventory:

Top-down and bottom-up view of the network

The top-down view lets you drill down from your services to network resources needed to deliver these services for optimized service inventory management. The bottom-up view shows which services are supported by the specific network element.

Bridged gap between networks and services

Elimination of the gap between business/customer-centric view and the underlying technical infrastructure enables better control over the costs of network development and maintenance.

Optimized network planning

Comarch Service Inventory provides information about network resource-service utilization for network planning and upgrading processes.

Time and cost savings

Enjoy a shorter time-to-market and lower costs of delivering new service to the customer – together with Comarch Service Catalog the product drives service fulfillment automation.

A driver for service fulfilment automation in the cloud

Store information about new services, in particular CFS/RFS instances. The system provides information about existing services to enable execution of service orders regarding updates or termination. Service Inventory integrates with Comarch Service Inventory SOM/Service Orchestration, and can be installed in the cloud

Enhanced service quality management

The system performs calculations of the impact of network-related problems on customer services. It also facilitates alarm propagation and KPI/KQI calculation for service monitoring and service quality management processes.

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Comarch Service Inventory

Comarch Service Inventory

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